Articles and features 05/09/2025

Why do patients complain?

Why do patients complain?

Time to read article: 4 mins
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Patients can make a complaint about any aspect of the medical care they receive. Find out about some common reasons for patient complaints.

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05/09/2025

Complaints Handling Procedure – NHS Scotland

Complaints Handling Procedure – NHS Scotland

Time to read article: 5 mins
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Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.

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Articles and features 30/07/2025

Governance and risk in private practice

Governance and risk in private practice

Time to read article: 4 mins
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As a doctor you are surrounded by systems, processes, governance, and colleagues who can provide support when something goes wrong. What about when you face an issue or concern in private practice?

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Learning from cases 09/07/2025

Learning from cases: Psychiatry

Learning from cases: Psychiatry

Time to read article: 6 mins
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Read this resource to: understand the claims environment in psychiatry: Insights and lessons learned receive tailored advice and key recommendations to help you reduce risks in the future

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New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

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